Conversational interfaces allow users to interact in a more natural and intuitive way by using speech, eliminating the need to navigate through complex menus or learn specific commands.
Generative AI produces much more human-like interactions, and our next-gen voice synthesis technology creates a comfortable environment for the user to lead the conversation.
Users can quickly retrieve information by asking questions or making requests directly, streamlining the process compared to searching through menus or clicking through multiple screens.
Portrait can connect directly to company knowledge bases, stock control systems and schedules to deliver instant, accurate information to users.
Conversational interfaces can better understand user context and preferences, providing a more personalized experience over time.
This context awareness enhances efficiency by tailoring responses and actions to individual users. Portrait can think around problems, focussing on desired outcomes rather than a script.
PORTRAIT is always polite and on-message, there to help 24/7. PORTRAIT can handle a conversation that is led by the customer, directing them to a mutually beneficial outcome and reducing your overall cost to serve while delighting customers.
Why search a manual or the company Intranet when you can just ask? PORTRAIT knows your business and its processes and policies inside out. By asking questions face to face your team can get consistent answers at speed. PORTRAIT is your domain expert. Your team will learn to trust it and rely on it.
PORTRAIT will answer questions cheaply and reliably as an advocate for each of your customer segments and personas. Unearth customer resistance much faster with an always present, always honest customer focus group.